Shipping policy

We take great care in preparing your order to ensure every item is in its best possible condition before it reaches you.

• Most orders are shipped via UPS or USPS, depending on the size and destination of your package.

• Because each instrument is individually selected and its tuning personally checked, please allow 3–5 business days for processing before your order ships.

• Once your order ships, you will receive tracking information by email.

We appreciate your patience and understanding — it's part of making sure every piece we send out is tuned, tested, and ready for your journey.